Heads Up Lock - Distributor Partner Program Terms & Conditions
Last Updated: June 2026
Welcome to the Heads Up Lock Distributor Partner Program. By submitting a quote via our Distributor Quote Form, you agree to be legally bound by the following Terms and Conditions. Please review them carefully.
1. Purpose & Relationship Structure
Heads Up Lock manufactures specialized LED restroom occupancy hardware. This Program is designed to establish localized commercial B2B relationships.
This agreement does not create a joint venture, franchise, employment relationship, or legal agency between the parties.
Partner operates strictly as an independent contractor purchasing hardware for client.
2. Evaluation Framework
Duration: The Program operates on a year to year evaluation timeline starting from the date that the partner decides to onboard as a partner with Heads Up Lock.
Indefinite Selection: Heads Up Lock reserves the right, at its sole discretion, to select high-performing accounts to transition into permanent, Indefinite Regional Partners.
Expiration: Accounts that are inactive or underperform after the first year will revert to full retail public pricing. This evaluation will continue on a year to year basis.
3. Trade Discount
Trade pricing is calculated as a fixed percentage off the current, public Manufacturer's Suggested Retail Price (MSRP) published by Heads Up Lock at the time an order is placed. No matter how the standard baseline MSRP fluctuates over time, a 20% discount on all orders will still apply. We reserve the right to increase or decrease this percentage on a case-by-case basis for any reason. You will be notified and given an explanation for these changes one month before they go into effect.
4. MSRP Fluctuations & Client Billing Guidelines
To maintain market value, ensure fair competition, and preserve trade partner margins:
Heads Up Lock reserves the right to modify, increase, or decrease its published product MSRP at any time without prior liability, based on market conditions, material costs, or manufacturing updates. Current pricing will always be clearly visible and listed above the Distributor Quote Form.
Partner agrees not to publicly advertise or list Heads Up Lock hardware for less than the current published public MSRP.
Partner is instructed to list the hardware at full current MSRP on all client-facing quotes, completely keeping their backend trade discounts confidential, and allocating all additional partner profits directly into their itemized Labor and Materials fees. You may mark the price up, but only if you are able to list the hardware at full current MSRP on all client-facing quotes. If you can’t do this, do not mark up the price on products.
5. At-Will Termination & Program Suspension
Heads Up Lock retains absolute authority over its brand distribution network. Heads Up Lock reserves the right, in its sole and absolute discretion, to terminate, suspend, or modify this Trade Partner relationship and revoke wholesale pricing privileges at any time, for any reason, or for no reason at all, effective immediately upon written notice to the email address on file.
6. Liability, Risk, & Warranty Limitations
Zero Inventory Risk: Partner carries no mandatory stock requirements, signup fees, or upfront financial purchasing risks to remain in the program.
Field Installation Liability: Partner accepts full responsibility, risk, and liability for localized field labor, site safety, proper low-voltage wire routing, and structural door/frame preparation. Heads Up Lock is not liable for structural damage or field errors caused by the installer.
Governing Law: These terms are governed by and construed in accordance with the laws of the State of California, without regard to conflicts of law principles.